Exide Technologies

Quality Engineer, Plant

US-KS-Kansas City
Requisition ID
2017-1392
Category
Quality
Position Type
Regular Full-Time

Overview

Individual will partner with the Engineering community to solve problems and improve quality.  Manage customer complaint actions, returns, and warranty returns.  This individual should have a thorough working knowledge of TS16949 Quality System Requirements, OEM expectations, MSA, Statistical Analysis, and the Quality Operating System of manufacturing and distribution.

Responsibilities

  • Schedule and conduct MSA’s on all testing procedures. Communicate results and work with other facilities to make appropriate corrections until MSA’s are passed.
  • Coordination with plant and corporate engineering all capability studies (short term and long term).
  • Work with plant quality supervisor to verify that proper testing techniques are complied with – Operators, QA, and Supervisors.
  • Responsible for warranty and customer returns being evaluated, documented, and proper corrective action forms are filled out and submitted on time.
  • Responsible for the coordination and completion of PPAP parts through the plant process – manufacturing feasibility for supplied components and compliance to Exide procedures for manufactured parts.
  • Participation in the APQP process of new product and process development.
    • Revisions to Control Plans, Process Flow Diagrams, and current testing techniques
    • Participation in PFMEA reviews and development of new testing requirements
    • Voice of customer requirements
  • Responsible for control plan updates and monitor conformance to all items.
  • Shared responsibility with plant process engineering that all PFMEA’s are updated with related documentation.
  • Manage all customer complaints and work with QA supervisor and operations to respond and drive corrective actions to closure.
  • Coordinate the data collection and report out of all customer required data reports.
  • Coordinate the data collection and report out of the Exide PSR (Process Stability Ratio).
  • Work with the team on problem solving initiatives and link actions and outcomes to Control Plans, PFMEA’s, plant inspection points, and Customer returns.
  • Manage and communicate any changes or replacement of work instructions.
  • Coordinate efforts with teams for corrective action resolution on internal KPI’s and external customer issues (assembly plant complaint and warranty initiatives)
  • Work within established policies, procedures, practices, and regulations.
  • Determine departmental training needs and assist in the development of training documentation.

Coaching and developing employees for future opportunity and to assure accountability and adherence to established policies and procedures.

Qualifications

REQUIREDED EXPERIENCE:

  • Minimum of 4 year degree in business, science, engineering or quality.
  • Six Sigma training (Green Belt or Black Belt) preferred.
  • 5-8 years related experience as a quality assurance technician / auditor in a manufacturing plant level, preferably a tier I supplier to the automotive industry.

 

Competencies, Skills, Knowledge

  • Demonstrated leadership skills
  • Proficient in problem solving – root cause analysis, 5 why, etc.
  • Ability to read and interpret engineering drawings and specifications
  • Must be quality and customer oriented
  • Knowledgeable in ISO / TS16949 quality standards; APQP methodology; Control Plans, FMEAs, and PPAPs
  • Knowledgeable in Six-Sigma and Lean tools
  • Familiarity with Quality Operating Systems
  • Must be able to work independently and in a team-oriented environment on multiple projects
  • Strong skills in statistical methods
  • Strong verbal/written communication and interpersonal skills
  • Strong computer skills -Windows-based programs and Minitab

 

TRAVEL, ADDITIONAL REQUIREMENTS:

  • Travel Expectations: ≤ 10%

#LI

#CB

 

EEO Statement

Exide Technologies is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

About Exide

Exide Technologies (www.exide.com) is a global provider of stored electrical energy solutions—batteries and associated equipment and services for transportation and industrial markets. With 128 years of industry experience and operating in more than 80 countries, Exide produces and recycles a broad range of products that keep customers and their businesses powering forward. Leading car, truck and lift truck manufacturers trust Exide as an original equipment supplier, and Exide serves the transportation and industrial aftermarket through a comprehensive portfolio of products and services. The Company’s extensive sales, distribution and service network provides flexibility and quality for an exceptional customer experience.

At Exide Technologies, It All Starts Now. History and scale, combined with a start-up mentality, make Exide the faster, more nimble, more innovative, more digital, and more responsive alternative for customers who want more than simply a battery supplier. Exide is "the 128 Year Old Start-Up," and the Company is moving forward—bringing the energy of the “new Exide” to customers around the world.

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