Exide Technologies

Director, Industrial Service

Requisition ID
Field Service
Position Type
Regular Full-Time


This is a key leadership position in the Business group. The position is responsible for developing and implementing sales, service and marketing policies and programs, in order to maintain and improve the competitive position and profitability of the organization. The position is responsible for both Motive Power and Network Power sales and service functions in the business unit. The position will interact with other Exide personnel to explore and share best practices throughout the organization, including effective utilization of working capital in the business. The successful individual will have demonstrated ability to work on a cross-functional basis across business units and within the corporation.


To perform this job successfully, an individual must be able to perform each duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Directs all aspects of sales, service, customer service, marketing, budgeting, cost control and cost analysis, health, safety and environmental assurance and capital budgeting.
  • Increase market share and profitability of both the Motive Power and Network Power operations
  • Develop new relationships with reps, branches, lift truck dealers, service providers and end-users.
  • Improve existing relationship with outside representatives, branches, lift truck dealers, service providers and end-users.
  • Develop, direct and manage relationships and activity with sales and personnel that report to this position.
  • Develops policies and practices as required to meet new situations.
  • Defines the long and short-term goals of the business unit.
  • Provide single source information on all key accounts, forecasting potential, agreements, etc.
  • Analyze and measure programs to ensure objectives are attained including sales growth and profitability. Track, manage and report attainment of key milestones with each program.
  • Coordinate activities with Field Sales personnel and Regional Sales and Service Management.
  • Participate in periodic meetings to review status of each program as well as evaluate and recommend action plans based on these reviews to further develop these programs.
  • Develop creative solutions and approaches with staff that allows Exide/GNB to differentiate itself versus competitors.
  • Develop sales forecasts and operating and capital budgets; work closely with management to establish sales plans and strategic objectives.
  • Other duties as assigned.


Education, Experience, Certifications:

  • Bachelor’s Degree preferred
  • Minimum 7 years experience in sales/service within an Industrial market: or equivalent combination of education and experience
  • Must have experience in supervising personnel and with budgeting and cost containment

Competencies, Skills, Knowledge:

  • Proven success with consultative sales approach and relationship building
  • Possess high level of business acumen and the quantitative/analytical capacity to understand complex sales processes
  • Ability to respond effectively to the most sensitive inquiries or complaints
  • Ability to make effective and persuasive presentations to various levels of management, customers and employees 
  • Ability to lead and develop staff into a high-performing, cohesive team
  • Ability to calculate figures and amounts useful in financial analysis, budgeting and reporting, and apply financial reasoning skills
  • Quantifiable history of meeting and exceeding sales goals.
  • Effective leadership skills with well-developed sales management skills
  • Excellent oral and written communication skills

Travel, other requirements:

  • Estimated overnight travel for the position is 50%. 

EEO Statement

Exide Technologies is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

About Exide

Exide Technologies (www.exide.com) is a global provider of stored electrical energy solutions—batteries and associated equipment and services for transportation and industrial markets. With 128 years of industry experience and operating in more than 80 countries, Exide produces and recycles a broad range of products that keep customers and their businesses powering forward. Leading car, truck and lift truck manufacturers trust Exide as an original equipment supplier, and Exide serves the transportation and industrial aftermarket through a comprehensive portfolio of products and services. The Company’s extensive sales, distribution and service network provides flexibility and quality for an exceptional customer experience.

At Exide Technologies, It All Starts Now. History and scale, combined with a start-up mentality, make Exide the faster, more nimble, more innovative, more digital, and more responsive alternative for customers who want more than simply a battery supplier. Exide is "the 128 Year Old Start-Up," and the Company is moving forward—bringing the energy of the “new Exide” to customers around the world.


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