Exide Technologies

Part-Time Branch Coordinator

US-TX-San Antonio
Requisition ID
2017-1281
Category
Administrative/Clerical
Position Type
Regular Part-Time

Overview

SUMMARY:

The Part-Time Branch Coordinator is responsible for maintaining the Branch Office in areas such as accounting, customer service, and record keeping. Under the supervision of the Branch Manager, the Branch Coordinator plays a key role in ensuring timely customer interaction and support. Primary responsibilities include execution of administrative customer requirements, participation and input into resolving customer complaints and issues, accounts receivable collections, accounts payable coding, inventory control, and timely & accurate customer order entry, processing, & completion. The ability to work and participate in a team environment is critical to succeeding in this position.

This position is estimated to work around 30 hours per week.  The schedule would be Monday through Friday, about six hours per day.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:  
  • Obtain established customer orders through telemarketing, faxes, customer call-ins, or sales force.  Maintain and update customer information for branch delivery routing.
  • Responsible for accurately completing customer orders and returns daily. Audit reports must be completed daily for previous day’s deliveries (Battery Activity Report).
  • Responsible for branch filing: Customer shipment/return paperwork (branch serviced and cross-dock); customer consignments; A/R reconciliation forms, checks, credit card, money orders; inventory files–daily balancing, transfer shipments, transfer receipts, inventory adjustments/dispositions, monthly cycle counts; and A/P vendor files-invoices and petty cash reimbursements.
  • Ensure that all AP documents are audited, coded, scanned into Gauss and forwarded to the Corp Office for payment. Follow up as necessary. File all scanned documents in separate Vendor Files by calendar year for 1099 reporting. 
  • Responsible for Accounts Receivable collection for all branch-billed customer accounts, resolving customer billing issues, and tracking payment plan if established.
  • Reconcile Petty Cash Box and prepare for reimbursement, reconcile Cash Sales Box and obtain money orders for all cash sales, fax Credit Card reconciliation form daily into corporate, and mail all customer checks received into the Exide lockbox daily.
  • Analyze the following daily audit reports and correct/complete orders to keep reports clean with only current information: Customer back-orders, Open Orders, Voided RV Generated Orders, Held RT Generated Orders, Orders at Next Status, Transfer Variance and Open Purchase Orders.
  • Mail DC paperwork back to the servicing distribution center. Make copies of all paperwork and file in the branch cross-dock files for backup.    
  • Scan all Special Requirement Customers POD’s into Gauss daily.
  • Remain in frequent contact with District Operations Manager, Regional Coordinator, Regional Business Manager, corporate credit department, and warehouse personnel.
  • Answer phone, handle mail and other duties as assigned.

Qualifications

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 


 

EDUCATION, EXPERIENCE, CERTIFICATION:

  • Associate’s degree in Accounting is preferred and a minimum of two years of experience; or equivalent combination of education and experience.
  • Experience with JD Edwards and previous experience working in a customer support role is a plus.

 

COMPETENCIES, SKILLS, KNOWLEDGE:

  • Excellent communication skills, both written and verbal.
  • Excellent computer skills in (Outlook, Excel, Word, and PowerPoint). Knowledge of spreadsheets applications & Internet.
  • Ability to apply concepts of basic algebra to calculate figures and amounts such as discounts, interest, and sales tax.

TOOLS & EQUIPMENT USED:

Personal computer including word processing, spreadsheet applications and E-Mail; telephone; copier; and facsimile.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit and talk and hear.  The employee is frequently required to walk; use hands to operate, finger, handle or feel objects, tools, or controls; and reach with hands and arms.  Specific vision abilities required by this job include close vision and the ability to focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee normally works within an office environment.  The noise level is usually moderately quiet.  Some exposure and presence required in the warehouse facility.

#LI

EEO Statement

Exide Technologies is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

About Exide

Exide Technologies (www.exide.com) is a global provider of stored electrical energy solutions—batteries and associated equipment and services for transportation and industrial markets. With 128 years of industry experience and operating in more than 80 countries, Exide produces and recycles a broad range of products that keep customers and their businesses powering forward. Leading car, truck and lift truck manufacturers trust Exide as an original equipment supplier, and Exide serves the transportation and industrial aftermarket through a comprehensive portfolio of products and services. The Company’s extensive sales, distribution and service network provides flexibility and quality for an exceptional customer experience.

At Exide Technologies, It All Starts Now. History and scale, combined with a start-up mentality, make Exide the faster, more nimble, more innovative, more digital, and more responsive alternative for customers who want more than simply a battery supplier. Exide is "the 128 Year Old Start-Up," and the Company is moving forward—bringing the energy of the “new Exide” to customers around the world.

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